Patient Services Administrator Apprentice (Neasham Road Surgery)

Neasham Road Medical Centre are looking for a friendly and organised Administration Apprentice to join its team. Gain valuable experience in healthcare administration, supporting daily operations, handling patient enquiries, maintaining records, and providing excellent customer service while working towards a recognised qualification.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

• GCSE · English · 1+/G+ · Essential
• GCSE · maths · 1+/G+ · Essential
• GCSE · English · 4+/ C+ · Desired
• GCSE · maths · 4+/ C+ · Desired

<ul> <li>You will be required to attend our training centre in Darlington (DL1 1NL) and you will need to make your own way there for day release training</li> <li>Travel to and from the employer, based at Neasham Road, Darlington (DL1 4YL)</li> </ul>

Neasham Road Surgery is a modern, purpose-built GP practice located on the corner of Neasham Road and Smithfield Road in Darlington. The practice provides a wide range of primary healthcare services to more than 12,500 patients within the local community and works closely with other GP practices across Darlington to deliver high-quality, accessible healthcare services. The surgery is committed to delivering compassionate, patient-centred care that supports the health and wellbeing of its community. The team strives to provide healthcare services with professionalism, respect, integrity, and a focus on achieving positive health outcomes for all patients. Neasham Road Surgery offers a welcoming and inclusive environment, with on-site parking including disabled spaces, wheelchair-friendly access, nearby public transport links, and a local pharmacy situated close to the practice. The practice is built around core values of Compassion, Excellence, Accessibility, Partnership, Improvement, and Integrity. These values guide the way staff support patients and work collaboratively with healthcare professionals and the wider NHS community to deliver the highest standards of care. As a Patient Services Administrator Apprentice, you will become part of a dedicated team committed to providing excellent customer service and ensuring patients receive the support and care they need when accessing healthcare services.

DARLINGTON BOROUGH COUNCIL · Business and administration · Level 2