IT Solutions Technician Apprentice

This role will support the design, implementation and maintenance of digital solutions that improve operational efficiency across Customer Service. The apprentice will help identify business problems, develop technical solutions and support projects that automate processes, improve reporting and enhance customer service operations.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

• GCSE · English · 4 · Essential
• GCSE · Maths · 4 · Essential

Benefits include generous employer pension contributions, flexible working arrangements, private healthcare, 25 days of holiday, two paid volunteering days, access to comprehensive wellbeing resources, and a generous discount at our staff shop.

<ul> <li>Right to work in the UK.</li> <li>Experience with Microsoft Office 365 Suite, including Excel, Word, PowerPoint.</li> <li>Strong interest in technology, digital transformation and automation.</li> <li>Good communication and teamwork skills.</li> <li>Analytical thinker with structured problem-solving capability.</li> <li>Desire to learn ab.out AI, cloud services and IT solution delivery</li> <li>A willingness to learn new technologies and develop technical skills.</li> <li>Drive to achieve a professional IT solutions technician qualification (Level 3).</li> <li>Ability to work both alone and as part of a team.</li> <li>A positive attitude and eagerness to take on new challenges.</li> <li>A proactive approach to learning and continuous personal development.</li> <li>Creative thinker able to approach tasks with &ldquo;fresh eyes&rdquo;.</li> <li>Any previous experience (work, volunteering, hobbies, or personal projects) involving IT or technology would be beneficial.</li> </ul>

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding over a century ago, we&rsquo;ve been committed to improving peoples&rsquo; lives and making the world a better place, one customer, one business, one innovative leap at a time. We believe in strong collaboration and team spirit to develop Panasonic&rsquo;s competitive edge even further. Panasonic is an energetic, creative and proactive organisation consistently aiming to exceed its customers&rsquo; expectations. In an ever-changing world, we continue our efforts to align with our Seven Principles to make life simpler, safer, healthier, more enjoyable, and more sustainable. Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realise ideal lifestyles and societies solving social issues globally. Learn more about Sustainability at Panasonic. Inclusion and Equality<br>Fairness and equality are in our DNA. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. We want to ensure that our people are respected for who they are as individuals, valued for what they do and celebrated for their contribution to our business and our community. We are committed to promoting inclusion for the success of our business. In keeping with our principle of Fairness and Honesty, Panasonic&rsquo;s ambition is to continue to become a more inclusive company, which attracts the best applicants who will be considered for employment regardless of difference and demonstrates our commitment to celebrate and promote diversity.

BALTIC TRAINING SERVICES LIMITED · Digital · Level 3