IT Service Desk Support Apprentice

Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, providing insight and proposing solutions to IT issues. You will work on a range of projects, including upgrades, migrations and implementations.

• Problem solving skills
• Logical
• Team working
• Patience and empathy
• Friendly and approachable

• GCSE · English · 3+ (A-C) · Essential
• GCSE · Maths · 3+ (A-C) · Essential
• GCSE · Any subject · 4+ (A-C) · Desired

<ul> <li>Private health care (after completing 1 year of service)</li> <li>Death in Service (after completing a 3-month probation period)</li> <li>Social gatherings such as go-karting, ten-pin bowling.</li> <li>Exposure to cloud computing, IT support, cybersecurity, infrastructure, and Microsoft technologies.</li> <li>Career progression opportunities</li> </ul>

As a small company, we provide closer access to experienced engineers and leaders. Apprentices can benefit from a wider variety of responsibilities and more visibility within the business. The company focuses on Microsoft technologies and often supports staff in gaining Microsoft certifications. Our culture is built around learning, collaboration and opportunity. We want apprentices to feel supported from day one, develop valuable technical and professional skills, and build a long-term career in a fast-growing technology business.

QA LIMITED · Digital · Level 3