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Customer Success Apprentice

SAGE (UK) LTD · C23 - 5 & 6 Cobalt Park Way Cobalt Park, Newcastle Upon Tyne, NE28 9EJ

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Salary
Competitive
Level
Advanced
Course
IT technical salesperson (level 3)
Closing date
31 Aug 2026
Start date
5 Oct 2026
Duration
1 Year
Hours per week
35 hours
Working week
Monday to Friday 9am to 5am
Positions
5

About the role

Start your career with Sage as a Customer Success Apprentice, where you’ll enjoy building relationships, solving problems, and helping businesses get the most from technology, while earning a recognised Level 3 qualification at the same time through structured development, mentoring, and hands-on delivery.

Skills required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working

Qualifications

  • GCSE · Maths and English · 4-9 · Essential

Benefits

<ul> <li>5 paid volunteer days</li> <li>Hybrid working</li> <li>Health cash plans</li> <li>Opt in to various benefits including health and dental benefits, gym flex, tech schemes etc.</li> </ul>

Things to consider

Due to funding regulations, to be eligible to apply for the apprenticeship, you must have the right to work in the UK and have been resident in the UK for at least the past 3 years. All successful candidates will undergo background checks including a Disclosure and Barring Service (DBS) check.

About SAGE (UK) LTD

Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the world’s business heroes—from single-person start-ups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success.

Training provider

GATESHEAD COLLEGE · Sales, marketing and procurement · Level 3

Vacancy reference: 2000047911 · Posted 12 Aug 2026