Customer Service Specialist Apprentice
Network Aviation Group · Building 558 Shoreham Road West, World Cargo Terminal London Heathrow, Middlesex, TW6 3RN
- Salary
- Competitive
- Level
- Advanced
- Course
- Customer service specialist (level 3)
- Closing date
- 21 Aug 2026
- Start date
- 7 Sept 2026
- Duration
- 1 Year 3 Months
- Hours per week
- 37.5 hours
- Working week
- Monday to Friday, 9:00 am - 5:30 pm
- Positions
- 1
About the role
The Customer Service Specialist (Apprentice) is responsible for handling enquiries and reservations for airlines represented by our Company. This role is to efficiently deal with all operational and cargo matters. You will also gain a full view of the process of cargo in aviation.
Skills required
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
About Network Aviation Group
Network Aviation Group heads up a group of two dozen wholly owned and inter-related aviation businesses. Originally formed in 1985 the Network Aviation Group now spans five continents. We offer a variety of sales and services to client airlines, as well as managing a fleet of freighter aircraft on a network of scheduled routes and charters throughout the world.
Visit employer websiteTraining provider
TOTAL TRAINING PROVISION LIMITED · Sales, marketing and procurement · Level 3
Vacancy reference: 2000047598 · Posted 10 Aug 2026