← All apprenticeships

Customer Service Apprenticeship - Lease Car Team

Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust · St. Nicholas Hospital, Jubilee Road, Newcastle upon Tyne, Tyne and Wear, NE3 3XT

Apply for this apprenticeship
Salary
£15,600 to £24,784.50 a year
Level
Intermediate
Course
Customer service practitioner (level 2)
Closing date
28 Aug 2026
Start date
7 Sept 2026
Duration
1 Year 3 Months
Hours per week
37.5 hours
Working week
Monday to Friday- working times to be confirmed upon appointment. 37.5 hours a week
Positions
1

About the role

This is an exciting opportunity to work within a friendly and supportive team within the Lease Car Department of Cumbria, Northumberland Tyne and Wear NHS Foundation Trust. This apprenticeship provides excellent opportunities for personal and professional development & real business experience from day one.

Skills required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Qualifications

  • GCSE · English · 4 · Desired
  • GCSE · Maths · 4 · Desired

Things to consider

All offers will be subject to satisfactory completion of an enhanced DBS check. PERSONAL ATTRIBUTES: <ul> <li>Strong sense of personal responsibility</li> <li>Genuinely enjoys helping others</li> <li>High personal resilience</li> <li>Reliable</li> </ul>

About Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust

The Trust works from more than 70 sites across Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland. We also run a number of regional and national specialist services. Along with partners, we deliver support to people in their own homes, and from community and hospital-based premises. We have more than 8,000 people working for us and a budget of over &pound;500 million. The services we provide are divided into four sections, which are organised geographically into &ldquo;locality care groups&rdquo;. These are known as North, Central, South and Cumbria. Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust was formed in 2019 when the mental health and learning disability services in North Cumbria were transferred to Northumberland, Tyne and Wear NHS Foundation Trust. Northumberland, Tyne and Wear NHS Foundation Trust was created back in 2006. This was through the merger of three different NHS trusts: Newcastle, North Tyneside and Northumberland Mental Health NHS Trust; South of Tyne and Wearside Mental Health NHS Trust; and Northgate and Prudhoe NHS Trust. Since then, there have been some dramatic changes that have helped shape how we care and support the people we serve. For instance, we have been able to provide some state-of-the-art facilities, which have dramatically improved inpatient services. Between 2006 and 2016, we opened eight new buildings, ranging from a specialist dementia centre to a large 122-bed hospital.

Visit employer website

Training provider

DERWENTSIDE COLLEGE · Sales, marketing and procurement · Level 2

Vacancy reference: 2000045956 · Posted 6 Aug 2026