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Customer Service Apprentice

Dachser LTD · Northampton Logistics Centre Thomas Dachser Way, Brackmills, Northampton, NN4 7HT

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Salary
£22,568 a year
Level
Advanced
Course
Customer service specialist (level 3)
Closing date
31 Oct 2026
Start date
9 Nov 2026
Duration
1 Year 3 Months
Hours per week
40 hours
Working week
Full-time Monday - Friday 08:30 - 17:30. (May be required to perform alternate shift due to departmental needs). 1-hour lunch break.
Positions
2

About the role

As Customer Service Apprentice, you will work as part of the Service Team who are responsible for the monitoring and administration of shipments, ensuring the deliveries are made on time. You will liaise regularly with customers, overseas offices, partners or agents.

Skills required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Initiative
  • Methodical
  • Excellent phone manner
  • Approachable
  • Positive attitude
  • Willingness to learn
  • Desire to achieve

Benefits

<ul> <li>Autoenrollment&nbsp;to AVIVA pension at 22 y/o</li> <li>DACHSER benefit hub - Discount platform</li> <li>Life Assurance (Death in Service)</li> <li>Cycle to Work Scheme</li> </ul>

About Dachser LTD

We&rsquo;re a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running &ndash; today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.

Training provider

SR APPRENTICESHIPS LIMITED · Sales, marketing and procurement · Level 3

Vacancy reference: 2000047279 · Posted 10 Aug 2026