Customer Service Apprentice

Looking for a busy, key role in a friendly and welcoming company? Fidelity Energy are keen to support the training & development of an apprentice in their sales support team. This role is key to the success of the company, following up customer enquiries to confirm their details, gather other relevant information before passing to the sales team.

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Team working
• Enthusiasm
• Eager to learn

• GCSE · English · 4 · Essential
• GCSE · maths · 4 · Essential

Since 2014, Fidelity Energy has taken pride in aiding businesses to procure their energy by using our great technology, great relationships and great people. We not only provide procurement services, but all the other services you would expect from one of the UK’s leading utilities and energy consultants. We help our customers get the best value from their energy contracts, reducing their energy consumption, minimising their carbon footprint and ensuring that their bills are right. Thousands of businesses of all sizes from all over the UK rely on us for their energy needs, whether that be one site or multi-sites across the UK. We remove the stress of dealing with the energy contracts by contacting your existing and new supplier, as well as managing the process throughout, from start to finish. Fidelity Energy is set up to become an enviable business within the Utility Industry. This will be achieved in an honest, legal and motivational manner with automation and technology at the heart of everything we do.

WEST BERKSHIRE TRAINING CONSORTIUM · Sales, marketing and procurement · Level 2