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Customer Service Administrator Apprentice

A.N. Wallis & Co Ltd · GREASLEY STREET, BULWELL, NOTTINGHAM, NG6 8NG

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Salary
£15,392 to £24,454.04 a year
Level
Advanced
Course
Business administrator (level 3)
Closing date
22 Aug 2026
Start date
7 Sept 2026
Duration
1 Year 6 Months
Hours per week
37 hours
Working week
Monday -Thursday 08:30 to 17:00 (60min lunch). Friday 08:30 to 16:00 (30min lunch).
Positions
1

About the role

It's a small, busy commercial team. You'll develop organisational skills, learn to multitask and proactively resolve customer queries at high standards. You'll process orders, manage enquiries/complaints, coordinate deliveries, monitor stock availability, and ensure customers receive timely communication, with full training and support.

Skills required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Time management
  • Confident
  • Adaptable

Qualifications

  • GCSE · English · 4 - 9 · Essential
  • GCSE · Maths · 4 - 9 · Essential

Things to consider

Start with an informal teams call, followed by a face- to-face interview for successful candidates.

About A.N. Wallis & Co Ltd

A.N. Wallis &amp; Co Ltd established in 1946 is a world-leading<br>manufacturer of earthing, lightning protection, Cu-nnect<br>exothermic welding and surge protection products. We also offer<br>expert design services for earthing &amp; lightning systems.<br>Our products are manufactured in Nottingham UK and distributed<br>to customers all over the world, with many being used on<br>extremely prestigious projects.

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Training provider

ACCESS TRAINING (EAST MIDLANDS) LTD · Business and administration · Level 3

Vacancy reference: 2000046663 · Posted 6 Aug 2026