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Customer Implementation Apprentice

DHL GLOBAL FORWARDING (UK) LIMITED · 2 Pine Trees, First Floor, Chertsey Lane, Staines-Upon-Thames, TW18 3HR

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Salary
£15,600 a year
Level
Advanced
Course
Business administrator (level 3)
Closing date
28 Aug 2026
Start date
7 Sept 2026
Duration
1 Year 6 Months
Hours per week
37.5 hours
Working week
Monday to Friday 9am – 5.30pm.
Positions
1

About the role

To support and drive the successful on-boarding of new business/new customers all sectors and sales channels (BC, MNC, CSI) for road, air, sea and customs.<br>To ensure that all customer and supporting business requirements are communicated and trained to all stakeholders.

Skills required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working

Qualifications

  • GCSE · English · Minimum Grade C or 4 · Essential
  • GCSE · Maths · Minimum Grade C or 4 · Essential

Benefits

<ul> <li>25 days of annual leave + BH</li> <li>Access competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts</li> <li>Pension scheme which includes life assurance</li> </ul>

About DHL GLOBAL FORWARDING (UK) LIMITED

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

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Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED · Business and administration · Level 3

Vacancy reference: 2000048228 · Posted 13 Aug 2026