Complaints and Feedback Apprentice
TOWN AND COUNTRY HOUSING GROUP · Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ
- Salary
- £24,479 a year
- Level
- Advanced
- Course
- Business administrator (level 3)
- Closing date
- 18 Aug 2026
- Start date
- 1 Oct 2026
- Duration
- 1 Year 3 Months
- Hours per week
- 35 hours
- Working week
- Monday to Friday 9am to 5pm.
- Positions
- 1
About the role
This is an exciting opportunity to gain hands-on experience while completing a structured apprenticeship programme, developing valuable skills in complaint handling, investigation, customer communication and service improvement.
Skills required
- Communication skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Non judgemental
Qualifications
- GCSE · English · Grade C/4 or above · Desired
- GCSE · Maths · Grade C/4 or above · Desired
About TOWN AND COUNTRY HOUSING GROUP
We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes, and continue to do so as part of the Peabody Group.
Visit employer websiteTraining provider
PEABODY TRUST · Business and administration · Level 3
Vacancy reference: 2000046802 · Posted 6 Aug 2026