Bilingual Customer & Application Support Specialist (French & English) Apprentice

Join Ebbon Automotive as a Customer Support & Application Support Apprentice. Learn to support customers, troubleshoot software issues, and develop technical skills while completing a Level 3 Customer Service Specialist Apprenticeship.

• Attention to detail
• Excellent Communication skills
• Excellent C/Service Skills
• Good Microsoft Office Skills
• Good IT Skills
• Strong problem solving ability
• Strong Organisation Skills
• Willingness to learn
• Able to manage multiple tasks
• Interest in Technology
• Interest in Software Support
• Fluent in speaking in French
• Fluent in writing in French
• Fluent in writing in English
• Fluent in speaking in English
• C/Service experience desirable
• Friendly & Professional
• Customer focused
• Enthusiastic about Technology
• Eager to learn
• Reliable & Proactive
• Analytical & positive attitude
• Able to work in a team & alone

• GCSE · English · A* - C / 9 - 4 · Essential
• GCSE · Maths · A* - C / 9 - 4 · Essential

Benefits include 27 days' annual leave plus bank holidays and birthday leave, company pension, Employee Assistance Programme, free onsite parking, two paid volunteering days each year, structured mentoring and training.  

<ul> <li>This is an office-based role requiring prolonged computer use, handling customer enquiries and balancing multiple support requests. Candidates must be able to travel to the Wootton, Oxfordshire office Monday to Friday.</li> <li>Office-based 5 days a week, Monday to Friday initially, and then the option to work from home once settled in. Mondays and Fridays, with Tuesday, Wednesday and Thursday in the office.</li> <li>References, basic DBS and UK sanctions checks are required before appointment.</li> </ul>

<ul> <li> Leading the way<br>Ebbon Group is a digital platforms company with a relentless mission to solve the problems faced by the global automotive community &ndash; driving together towards an efficient, sustainable and safer future. We have an established portfolio of products that primarily serve the fleet community. For over 25 years, we have focused on connecting and automating the automotive community with an increasing range of platforms. </li> </ul>

INTEC BUSINESS COLLEGES LIMITED · Sales, marketing and procurement · Level 3