Apprentice Customer Service Administrator

Our customer services team is central to ensuring deliveries run smoothly and in line with customer expectations. The role acts as the key link between customers, transport operations, planning teams, warehouse colleagues and drivers, helping to coordinate deliveries, resolve issues and maintain communication throughout the supply chain.

• Communication skills
• IT skills
• Organisation skills
• Problem solving skills
• Team working
• Initiative

• GCSE · English · C/4 · Essential
• GCSE · Maths · C/4 · Essential
• GCSE · IT · 4/C · Desired

We are commutable if the student lives in Crewe, and we are about 10-15 minute walk from Crewe Railway Station if the student lives outside of Crewe.

Buffaload Logistics is a UK-based temperature-controlled logistics specialist, providing reliable and efficient transport solutions for chilled and frozen goods across the United Kingdom and Europe. Established with a focus on supporting the food manufacturing and retail sectors, Buffaload has built a strong reputation for delivering time-critical products with precision, consistency, and care. The company operates a modern fleet of refrigerated vehicles equipped with advanced temperature-monitoring technology, ensuring full compliance with food safety and quality standards. Buffaload’s integrated service offering includes national and international haulage, warehousing, distribution, and supply chain management, allowing clients to streamline operations and maintain product integrity from origin to destination. Driven by a commitment to innovation, sustainability, and customer service, Buffaload Logistics invests in cutting-edge systems, low-emission transport solutions, and highly trained personnel. Its strategic network and operational expertise enable the business to respond flexibly to customer demands, making it a trusted logistics partner for some of the UK’s leading food producers and retailers. At its core, Buffaload Logistics is dedicated to delivering excellence through dependable service, operational efficiency, and long-term partnerships.

CHESHIRE COLLEGE SOUTH AND WEST · Sales, marketing and procurement · Level 3