Apprentice Aftersales Customer Advisor
ARNOLD CLARK AUTOMOBILES LIMITED · Brymbo Road, Lymedale Business Park, Newcastle, ST5 9HX
- Salary
- £16,776 a year
- Level
- Higher
- Course
- Applications support lead (level 4)
- Closing date
- 21 Aug 2026
- Start date
- 14 Sept 2026
- Duration
- 3 Years
- Hours per week
- 39 hours
- Working week
- 8:30am - 5:00pm, Monday - Thursday. 8:30am - 4:00pm, Friday.
- Positions
- 1
About the role
As an Apprentice Aftersales Customer Advisor, you'll be the friendly face and first point of contact for customers visiting our branches. You'll learn how to book vehicles in for servicing and repairs, provide excellent customer service, keep customers updated throughout their vehicle's journey, and support the busy aftersales team.
Skills required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
Qualifications
- GCSE · Any other subject · 4 · Essential
- GCSE · English Language · 4 · Essential
- GCSE · Maths · Grade 4 · Essential
About ARNOLD CLARK AUTOMOBILES LIMITED
Arnold Clark is Europe's largest independently owned car retailer, with branches across the UK offering new and used vehicles, servicing, repairs, MOTs, vehicle rentals and accident repair services. For over 70 years, we've built our reputation on providing outstanding customer service and investing in our people. About Our Apprenticeships:<br>Our award-winning apprenticeship programme gives you the opportunity to earn while you learn, gaining a nationally recognised qualification alongside hands-on experience in a real working environment. You'll receive full training, support from experienced mentors, and the chance to develop valuable skills that can lead to a long and successful career with Arnold Clark. Many of our managers and industry experts began their journey as apprentices, making this the perfect first step into the automotive industry.
Training provider
GTG TRAINING LIMITED · Digital · Level 4
Vacancy reference: 2000048326 · Posted 14 Aug 2026